Inclement Weather Policy

General Rule if there is snow falling or predicted to fall please text the office before you venture out.

Susquehanna Spine & Rehab is dedicated to your health and wellness! We make every effort to be open and available to treat patients; however, the weather sometimes prevents this from happening. We do not have a strict weather policy, but we will make sure you are aware of any changes to our schedule due to inclement weather. We do make these decisions the morning of. All closures and delayed openings will be sent via text message by 8 am. 

Office Closings and Delayed Openings:

All scheduled patients will receive a text message if their appointment will be affected by the schedule changes. Patients may reschedule their appointment by leaving a voice message or text. As we will be reviewing many messages, text is the most efficient way to reach us, as we can process those messages much quicker. Most of the time in the case of closings or late openings, we will open at regular time, or 10 am, 12 pm or 3 pm. Your appointments can be rescheduled for later in the day or week. In this case, we typically see patients through our administrative hours (1-3 pm) to fit everyone in. 

If schools are delayed but the roads are not affected, we will open on time and will do our best to accommodate any changes you need in your appointments. Please be patient as some services (such as massage) have a finite number of appointments.

Early Closing:

If the weather begins to worsen as the day continues, we may decide to close our office early. If this decision is made, all scheduled patients will receive a text message informing them of the early closing.

As always, please call or text us with any questions you may have regarding inclement weather. Feel free to leave a message even if we aren’t in the office, as we check them regularly during delays and closings. Again text is the most efficient manger to reach us as we can access those messages much quicker than voice mail. Remember our office number is available via text.