Inclement Weather Policy
Susquehanna Spine & Rehab is dedicated to your health! We make every effort to be open and available to treat patients; however, the weather sometimes prevents this from happening. We do not have a strict weather policy, but we will make sure you are aware of any changes to our schedule due to inclement weather. We do make these decisions the morning of.
Office closings and delayed openings:
All scheduled patients will receive a text message if their appointment will be affected by the schedule changes. Patients may reschedule their appointment by leaving a phone message or text. We will be fielding many messages text is best as we can process them much quicker. Many times we will open on time, at 10, at 12 or at 3. Your appointments can be move to later in the day or week. We will usually take patient through the admin hours (1-3pm) to fit everyone in.
If schools are delayed but the roads are really not affected we will open on time and will do our best accommodate any changes you need in your appointments. Be patient as some services (such as massage) have a finite number of appointments.
If weather begins to worsen as the day continues, we may decide to close our office early. If this decision is made, all scheduled patients will receive a text message informing them of the early closing.
As always, please call us with any questions you may have regarding inclement weather. Feel free to leave a message even if we aren’t in the office, as we check them regularly during delays and closings.